Privacy policy

1. Data controller

The data controller is Jaume Martin Claramonte, an individual with tax ID 53227382T and address at C/ La Garrofera 127, 12200 Onda, Castellón, España.

You can contact us at [email protected] or call +34 624 402 401.

Lurvian is the commercial brand of Jaume Martin Claramonte. The site does not publish registry details because the owner is an individual.

2. What data we process

Through the contact form we process the details you provide: name, business email, company, optional phone number, service of interest, message and your privacy and marketing preferences.

We may also process technical data necessary for website security and operation, such as IP address and access logs, where generated by the hosting provider.

3. Purposes and legal bases

• Responding to your request for information, a demo or contact: performance of pre-contractual steps or legitimate interest in responding to a professional enquiry.
• Managing the commercial relationship if a service is ultimately agreed: performance of a contract.
• Sending marketing communications, only with your explicit consent: consent, withdrawable at any time.
• Complying with legal obligations and handling potential claims: legal obligation and legitimate interest.
• Maintaining website security and preventing abuse: legitimate interest.

4. How long we keep data

Data from enquiries that do not lead to a commercial relationship will be kept for as long as necessary to handle the enquiry and then for applicable legal limitation periods.

If a contractual relationship exists, data will be kept during the relationship and applicable statutory periods afterwards. If you consent to marketing, we will keep the data until you withdraw consent.

5. Recipients and providers

We use hosting providers and, where configured, an email delivery provider and an anti-abuse verification service. These providers may process data on the controller’s behalf and must offer appropriate safeguards.

The site is hosted on Cloudflare Pages. The email provider used to manage the form will be identified in this policy once configured. We do not sell personal data or share it for third-party advertising.

The email provider must offer appropriate safeguards and, if it processes data outside the European Economic Area, the transfer must rely on a valid mechanism.

6. Your rights

You may request access, rectification, erasure, objection, restriction and portability of your data, and withdraw consent, by writing to the stated email. Please provide enough information to identify your request.

You may also lodge a complaint with the Spanish Data Protection Agency (www.aepd.es) if you believe the processing does not comply with the law.

7. Security and automated decisions

We apply reasonable technical and organisational measures to protect information, with limited access and credentials managed outside the code. No system is infallible; if we detect a relevant incident, we will act in accordance with applicable law.

This website does not make automated decisions with legal effects on individuals. Voice agents deployed in client projects are governed by their own policies and assessments.

8. Changes to this policy

We may update this policy to reflect legal or operational changes. The current version will be the one published on this page, with its review date.

9. Language

This English version is provided for convenience. In the event of a discrepancy, the Spanish version prevails.